Add and check allergens and additives
This means you can accept and check expressly stated allergens and additives in the GastroSprint menu before they are published.
Open instructionsGastroSprint Knowledge Base
What can we help you with?
Find concrete instructions for orders, menu, delivery and controlled import.
Topics
Find help by task.
Getting startedUnderstanding dashboard orientation and notifications.2 itemsOrdersAccept, reject and safely navigate orders through all statuses.3 itemsMenuMaintain products, categories, extras, images and mandatory information.4 itemsDelivery & collectionConfigure opening hours, pre-orders, delivery zones and costs.3 itemsImport & PublishImport menus, review alerts, and publish changes.3 items
All instructions
Explained step by step.
15 items
Check changes as drafts and consciously publish them
This way you can control unpublished changes to the GastroSprint menu and only release a fully checked version for guests.
Open instructionsUse order status correctly from New to Completed
Understand GastroSprint order statuses and clearly guide new, accepted, prepared and completed orders through the restaurant process.
Open instructionsThe GastroSprint restaurant dashboard at a glance
Get to know the central areas of the GastroSprint dashboard and find orders, menu, opening times, delivery zones and import.
Open instructionsUnderstanding order email notifications
Find out what email information GastroSprint sends to the restaurant and guest when an order is received, accepted or rejected.
Open instructionsDecline an order and inform the guest
This way you can comprehensibly reject a GastroSprint order that cannot be carried out and provide an understandable reason for the guest.
Open instructionsAccept an order and set the processing time
This is how you check a new GastroSprint order, set a realistic processing time and inform the guest that it has been accepted.
Open instructionsImport a menu as JPG, PNG or PDF
This is how you prepare your existing menu for the GastroSprint AI import and have categories, products, prices and extras recorded as a draft.
Open instructionsCheck detected content and warnings in the AI import
Check the categories, products, prices, extras and mandatory information recognized by the GastroSprint AI import before adding them to the draft.
Open instructionsEdit categories and products in the menu
This is how you structure categories and maintain names, descriptions and prices of your products as a controlled change in the GastroSprint dashboard.
Open instructionsSet delivery zones and excluded postal codes
In this way, you can set realistic delivery radii in GastroSprint and exclude individual postal codes that your restaurant cannot reliably reach.
Open instructionsConfigure minimum order value, delivery costs and delivery time
Agree on the minimum order value, delivery costs and delivery time for each GastroSprint delivery zone so that guests see clear and realistic conditions.
Open instructionsSet opening times and pre-orders correctly
Determine when guests can order from your restaurant and how GastroSprint handles pre-orders outside of current opening hours.
Open instructionsMaintain product images and meal availability
This way you can keep product images and the availability of your dishes up to date without accidentally leaving a sold-out product still available for ordering.
Open instructionsCorrectly configure variants and extras for dishes
Create sizes, designs and additional options so that guests understand the selection, mandatory fields and surcharges in the GastroSprint online ordering website.
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